◆TriSold

Delete your TriSold account

You can delete your TriSold account and everything in it whenever you like, in the TriSold app or on trisold.com. It takes about a minute.

Delete it yourself (fastest)

  1. Sign in to TriSold.
  2. Open Settings.
  3. Scroll to Subscription Management and tap Delete my account and all my data.
  4. Enter your password, type DELETE, and confirm.

Your account is erased right away, and any subscription is canceled so you’re never charged again.

Sign in to delete my account

Can’t sign in?

Reset your password at trisold.com/forgot. Or email support@trisold.com from the email address on your account with the subject “Delete my account.” We’ll delete it and email you a confirmation within 30 days, usually much sooner.

What gets deleted

  • Your account and login
  • Inventory items and photos
  • Sales records, expenses and tax numbers
  • Consignors, payouts and booth rent
  • Employees and time clock punches
  • Your storefront and its settings
  • Marketplace connections (like eBay) and saved keys

What we keep

  • Payment records stay with Stripe, our payment processor, as the law requires. TriSold keeps no copy.
  • If someone referred you, their account keeps one anonymous tally so they’re paid what they earned. No name or email.
  • Our web host’s short-term technical logs may mention your email until they’re erased automatically.

Want a copy of your data first? Sign in and tap Download my data first on the delete page. See our Privacy Policy and Terms.